Questions, answered plainly

No, but don't take our word for it. Before depositing anything, check three things: where client money is held, whether a withdrawal returns to the method you paid with, and whether every commission is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit in a segregated account apart from company funds with regulated payment partners, so they're never used to run the business. That doesn't remove market volatility: a position's value can fall, and no honest broker will tell you otherwise.

Yes. A withdrawal returns to the same method you deposited with, normally within one business day once KYC verification is complete. You don't need to explain why you're withdrawing.

Orders are routed through IIROC regulated broker partners that operate under CIRO and OSC oversight. Ask your analyst for the specific licence details before you deposit, and look up the registration yourself in the public CIRO register.

From a commission on completed trades and from paid training, and from nothing else. We take no share of your deposit and don't earn when a position loses value. Every commission is shown before you confirm.

You can open and fund your account starting at C$350 minimum. You are free to add to your balance over time as your plan progresses.

Request a withdrawal at any time from your dashboard. Funds are returned to your chosen payment method within standard processing times - typically two to five business days.

Yes. Your capital is held separately from company funds in a segregated account, protected under IIROC regulated banking standards.

Most members complete registration and KYC verification in a few minutes. Once your first deposit clears, your analyst can activate your strategy straight away.

No. All costs including spreads and commission are shown transparently before you commit. You will always see what applies to your plan - no surprise charges.

You must be at least 18 years old to open an account and invest. Two-factor authentication and identity verification are required to confirm your age and protect your account.

Common methods such as major debit and credit cards, bank transfers and selected e-wallets are supported. The exact options are shown at the deposit step.

Our support team is available Monday to Friday, 9:00 to 18:00 Eastern Time, and aims to respond to every enquiry within one business day.

AI scans real-time market data to generate buy and sell signals based on technical analysis patterns and volatility. Your analyst reviews each signal and explains the reasoning before any trade occurs - you approve or adjust before execution.

Your portfolio will move with market conditions. A personal analyst helps you understand your risk profile and asset allocation beforehand. Past market volatility has recovered historically, though gains are never guaranteed.

Your analyst sets your strategy around your goals and risk tolerance, reviews AI signals daily, explains each decision, and adjusts your portfolio as circumstances change. This human oversight keeps you informed and confident throughout.

Pledgement is fully regulated under CIRO and OSC oversight. Your account undergoes full KYC verification, funds sit in segregated accounts, and all activity is monitored for compliance. As with all investing platforms, past performance does not guarantee future results and volatility carries risk.

You can invest in stocks, ETFs, GICs and other securities available to Canadian investors. Your analyst helps you build a diversified portfolio suited to your goals.

Canadian and U.S. stocks, ETFs and GICs, plus major currency pairs. Your analyst builds an asset allocation around your risk profile.

Check the public register of the relevant regulator. Pledgement works with IIROC regulated partners, and you can verify any licence number directly with CIRO or the OSC.

No investment removes volatility, but a regulated broker reduces operational risk: segregated accounts, KYC verification and two-factor authentication are the baseline, and a demo account lets you practise before committing funds.

Use your registered email and password on the sign-in page, confirmed by two-factor authentication. If your details are not recognised, reset your password or contact support.